• Issues & Help

Support

Please check frequently encountered issues before opening a support case or reporting a bug.

If you require assistance with this driver, please see our paid support resources at MongoDB Support Portal - Free support for customers without support subscriptions can be received through the MongoDB Community Developer Forums

Bug Reports and Feature Requests

  • Bug Reports that are reproducible can be filed in JIRA
  • Feature requests for the driver can be requested in our Feedback Engine

If you’ve identified a security vulnerability in a driver or any other MongoDB project, please report it according to the instructions here.